How We're Handling the COVID-19 Pandemic

John Kline Septic • April 13, 2020

Yes, we're still open for business!

We're proud to be pumping septic tanks and grease traps during this unprecedented shut-down, and like many businesses who are still in operation have done, we thought it was a good idea to provide our clients and customers a quick update on how we're handling things. Your safety is our #1 priority, followed closely by our commitment to providing great rates and great service. With that in mind, here are a few changes we've made and policies we've implemented to avoid the spread of germs of all kinds. 

  1. We've Updated Payment Options
    So we can avoid any face to face contact and complete our jobs from a safe distance, we're offering same-day phone payment. We're also happy to accept personal checks. If you're comfortable with paying at the time of service, our drivers are taking all necessary precautions to follow Governer Wolf's social distancing guidelines. 

  2.  We Are Actively Wiping Down Our Trucks & Equipment
    We work in a dirty business but we pride ourselves on our clean trucks. In light of the COVID-19 situation, we are actively disinfecting the interior of our service vehicles after every job and our drivers and technicians are using hand sanitizer like it's going out of style.

  3. We Have Employees Working from Home
    We take our employees health and safety seriously. While most of our team is working safely here at our facilities, we have some team members who are working from home to keep elderly parents and immune compromised children safe. It's our goal to make sure our customers and our team members feel comfortable and stay healthy as we work to slow the spread of Coronavirus.
We appreciate your support of our business during this time and hope you feel 100% safe scheduling regular or emergency service with us. Whether it's septic system maintenance and you're due for your tank to be cleaned or your restaurant is experiencing a grease trap back-up and you need service after-hours, remember we're open for business. Give us a call today at 717-898-2333 and be sure to support your other local favorites during this shutdown. 

A few ideas for supporting local during the Coronavirus shut-down: 

- Order a pizza for dinner from your favorite family-owned pizzeria!
- Grab coffee from a local shop with drive-thru or pick-up instead of your usual Starbucks or Dunkin.
- Visit your family-owned market for a great selection of groceries and local milk as opposed to a big box store.
- Shop local retail stores for gifts and "non-essential" items instead of ordering everything from Amazon. 
- Purchase a gift card from your barber or salon to use when they're allowed to open for service again.

Share this post!

You might also find these helpful!

no dig trenchless sewer line repairs | John Kline Septic Services
By Rachel Kline June 11, 2025
If you’re facing sewer line trouble, don’t settle for outdated solutions that turn your property into a construction zone. Ask about our trenchless sewer line repair options and how we can help restore your system with minimal mess!
home for sale part of septic inspection blog post for John Kline Septic
By Rachel Kline June 10, 2025
Whether you're a first-time buyer, a seasoned seller, or a real estate agent looking to keep things flowing smoothly, here's everything you need to know about septic inspections in Lancaster, PA and beyond.
John Kline Septic Services and Plumbing Experts
By Eleanor Landis May 21, 2025
At John Kline Septic, we’ve been serving Lancaster, PA and the surrounding areas for over 60 years, and we know one thing for sure: septic problems never take a vacation. So before your guests arrive and the grill gets fired up, here are a few ways to make sure your septic system stays summer-ready.
More Posts

Search the Blog

Schedule Service Today