Frequently Asked Questions 


How often should I pump my septic tank?

How often you should pump your septic tank depends on the size of your septic tank and the number of people in your household. If you have a garbage disposal your system may require more frequent pumping. Other factors that determine how often you should have your septic tank pumped include the age of your system, condition of your drainfield, naturally occurring bacteria in your system and overall water usage. We recommend pumping every 2-3 years on average.

keep things flushing smoothly

What are the signs of a clogged or damaged septic system?

There are various factors that contribute to a clogged or damaged septic system but if you are experiencing any or all of these symptoms be sure to give us a call. We offer 24/7 emergency services.
  • Gurgling sounds when flushing your toilets or slow running drains.
  • Actual septic sewage backups from toilets or other plumbing inside your home.
  • Septic tank pump alarms or soggy area above ground.
  • Sewage odors inside your home or near your septic tank.

soggy drainfield

Are there any ways to prevent a soggy drainfield?

When you have a septic system you need to be mindful of your water usage to prevent a soggy drainfield or septic mound. The biggest water users are showers and laundry. If you have a large family try breaking things up so some people shower at night and others shower in the morning. When it comes to laundry, try doing one load every few days instead of 3 or 4 loads at the end of the week. If you need to do multiple loads at a time, avoid adding an extra rinse cycle.

We sell bio-active tablets

How can I keep my septic system healthy?

In addition to pumping your septic tank regularly, you can keep your septic system healthy with additives like Bio-Active. Bio-Active comes in a dissolvable packet (similar to a laundry detergent pod) and contains healthy bacteria that help break down solids in your septic tank. All you have to do is toss the packet into your toilet and flush. Ask your John Kline Septic technician about purchasing the additive during your next pumping or call us today – we offer a great price. 

Don't use a garbage disposal

Is it true that if you have a septic system you shouldn’t use a garbage disposal?

True. Garbage disposals can increase the amount of solids in your septic tank by up to 50 percent. Eliminating your garbage disposal can help to reduce the amount of grease and solids that enter your drainfield. Why is it important to reduce solids? Solids increase the amount of sludge and scum in your septic tank which can lead to backups and difficulty when pumping. 

Flushable wipes aren't septic safe

Are flushable wipes safe for my septic system?

No. There is truly no such thing as a “flushable” wipe, despite what advertisers will say. “Flushable” wipes do not disintegrate easily or quickly which can clog up your septic system leading to major backups. See for yourself in this Consumer Reports experiment. If you have a septic system, its best to treat “flushable” wipes just like baby wipes or face wipes and throw them in the garbage, not the toilet. 

township requirements

Is there a fee associated with my required township report?

If your township requires pumping, you may need to submit a report to verify that your system was pumped by a licensed professional. Some townships do require a processing fee but you don’t need to worry, we’ll keep you informed of any additional costs and in most cases we’ll take care of submitting the report for you, unless requirements specify the report must be submitted by homeowner. In either case, processing fees do not exceed 30 dollars.

we offer emergency services

Do you offer same day service?

Yes. We offer 24/7 emergency services. Our technicians are on call, even on nights and weekends. We understand that your home is your top priority so if you’re experiencing a backup, give us a call at 717-898-2333. We can diagnose your problem and get your septic tank pumped within hours.

*Same-Day rates apply

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